32 questions, answered

Frequently asked questions.

Everything people ask before their first booth. Don't see yours? Ask us →

Booking & payment

What is the payment policy?

A $200 deposit reserves your date, and the final payment is due 14 days before the event. We accept checks, money orders and major credit cards — Visa, MasterCard and Discover.

What if we need to cancel or change the date?

Date changes are free with at least 30 days' notice, subject to booth availability. If you cancel, the deposit isn't refunded, but it can be applied to a future rental booked within 90 days.

Are there discounts?

Churches and non-profits receive discounted rates, and so do Monday–Thursday events. Call us for details.

Can the booth raise money for a charity, school or church?

Yes — we're open to ideas, and the church and non-profit discounts apply.

Is the company insured?

Yes, with $2,000,000 in liability insurance.

Setup & the venue

Are there limits on where the booth can be set up?

Not really. Ideally it's within 50 feet of a power outlet, and we pick the best spot with your venue contact before the event. The booths are heavy, so they need a hard surface.

Can the booth be set up outside?

Yes, with shelter — a tent or an overhang. We can usually provide a cover for a small fee. The booths run on electricity, so they can't be left open to the weather.

How long does setup take?

Plan on one to two hours before your start time. Special requirements can add a little.

Is there an extra charge for setup?

No. Setup and removal are included in the price.

Is the booth wheelchair accessible?

The Steampunk, Chameleon (White Booth) and Saloon booths are — their entrances are wide enough for a wheelchair. The Art Deco booth is not.

How many people fit inside?

It varies by booth; each booth's page lists its capacity. The Saloon and Steampunk booths are stand-up and take large groups; the Art Deco seats three to four.

Is there a monitor for waiting guests?

Yes — a 40-inch flat screen is available free with the enclosed booths. Plenty of clients skip it; the privacy inside the booth is part of the fun.

Using the booth

Is the booth easy to use?

Yes. Touch-screen prompts guide guests, photos appear within seconds and prints are waiting outside. A professionally dressed attendant is there to help and keep things running.

What do guests do inside?

Follow the on-screen prompts: choose color or black-and-white, pick the number of copies, and smile through the countdown. The attendant is always nearby.

Is an attendant included?

Yes — every package includes at least one on-site host for the whole event.

Can we limit how often guests use the booth?

Yes. We'll plan it with you ahead of time — a ticket system works well if the kids are monopolizing it.

What if there's a mechanical failure?

Our on-site host fixes it fast, and we bring backup equipment so the booth keeps running.

Photos & prints

How fast do the photos print?

Printing starts the moment a session ends — about 15 to 20 seconds per print.

Are the photos high quality?

Yes. Professional camera, studio lighting and a dye-sublimation printer give clear, vibrant prints with natural color.

Are photos unlimited?

Yes, with every package. The only limit is how fast guests can get ready, pose and step out.

What print options are there?

Prints are 4 × 6 with three or four pictures per print, customized for each client.

Can the prints be personalized?

Yes — an event name, logo, date, or a photo of the couple or honoree. We review the design with you and only proceed with your approval.

Can we choose color or black-and-white only?

Yes. Set it in advance or let guests pick — they can always go again for the other.

Will the photos be posted online?

Yes, to a free, password-protected online gallery where you and your guests can view, download and print them.

How soon can we see the photos?

Usually within 24 to 48 hours; we aim for the next day.

Can we keep and print the photos?

Yes. We don't sell photos — print them, save them, share them.

Are the photos filtered?

Yes. Because minors may see the gallery, we remove photos that didn't develop properly. Tell us before or soon after the event if you have specific requests.

Can we remove photos from the gallery?

Yes — call (913) 938-2415 and we'll take them down.

Props & extras

Are props provided?

Yes — lots of them: hats, boas, inflatables, signs and more. Everything is sanitized after each use.

Are the props child-friendly?

Yes, and every package includes children's items.

Can we bring our own props?

Please do. Props that reference inside jokes are always the hit of the night.

What is the memory book?

At the end of the event you take home a scrapbook of event photos with personalized guest messages. We guide guests through filling it in and bring everything needed — you just need space for a small table near the booth. It's a $150 add-on.

Questions answered? Check your date.

A $200 deposit holds it; the balance is due 14 days before the event.